Sainsbury’s Bank Announces Appointment Of Chief Customer Officer

07 December 2015

David Jones, MD at Moneysupermarket, to join Sainsbury’s Bank to lead its customer division

Sainsbury’s Bank is delighted to announce today, 7th December, the appointment of David Jones as Chief Customer Officer. His appointment will see him lead the Bank’s newly formed Customer Division, bringing together trading and marketing teams, and join the Bank’s Board of Directors.

Sainsbury’s Bank has significant growth potential with access to Sainsbury’s 25 million weekly shoppers.  Key to capitalising on this is the Bank’s strategy to offer Sainsbury’s shoppers great deals and rewards, enabling them to benefit from quality financial products as well as rewarding them for their loyalty when they bank and shop with us.

Commenting on the appointment, Peter Griffiths, CEO Sainsbury’s Bank, said: “”This is an important appointment for the Bank as we continue to put the customer at the heart of everything we do, from product design to customer experience. David shares this commitment and our values, which is what makes him an excellent fit and I look forward to welcoming him to the team.”

David joins from Moneysupermarket, the UK’s leading price comparison website and a brand recognised for helping people to make the most of their money.

David said: “I’m delighted to be joining a bank with such rich customer heritage, and that’s all about helping people get the most out of life by getting the most out of their money.  I’m passionate about customers and using data in order to enhance customer relationships.”

David, who is from Edinburgh, previously worked at Virgin Money from 2007 in a variety of senior roles, including commercial director and bank development director. He was previously commercial director at RBS and spent 7 years at Procter & Gamble working across a variety of European brand management positions.


Notes to Editors

Sainsbury’s Bank Press Office

Natasha Virtue 0131 286 0010 / 0131 286 0789 / 07584 234527

Sainsbury’s Bank:

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Sainsbury’s was the first major British supermarket to open a bank, commencing trading in February 1997. Benefiting from a fantastic, trusted brand that enables us to combine the shopping experience with personal finance, Sainsbury’s Bank provides a range of quality products including insurances, credit cards, savings and loans. Our proposition is to make shopping more rewarding by offering customers great products at fair prices, while consistently rewarding shoppers for their loyalty and being easy to do business with at all times. Our products consistently top best buy tables and regularly win awards for quality, price and service.

Sainsbury’s Bank plc. Registered Office, 33 Holborn, London EC1N 2HT (registered in England and Wales, no 3279730) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (register no. 184514). Sainsbury’s Bank plc is covered by the Financial Services Compensation Scheme (FSCS).