Holiday Health: Average Medical Claim While Abroad Is Over £1,000

28 July 2014

Holiday health: Average medical claim while abroad is over £1,000(1)

Research(2) from Sainsbury’s Travel Insurance reveals that more than a quarter (27%) of holidaymakers who have enjoyed a trip overseas in the past two years had a serious or long term medical condition such as diabetes or a heart condition at the time. Of these travellers, 15% admitted they had not told their travel insurer about their condition and 11% said they only disclosed part of their medical history.

The research shows that 11% of people admitted to jetting off without taking out any travel insurance. The average medical claim while abroad is £1,088(1) therefore Sainsbury’s Travel Insurance is reminding holidaymakers of the importance of having a good quality travel insurance policy in place.

Crucially, travellers with a pre-existing medical condition or illness should tell their insurer before they go. Sainsbury’s Travel Insurance customers disclosing this information are told straight away if their condition can be covered under their policy.

In the event of a medical emergency, those who have not disclosed a pre-existing medical condition could find their policy may not cover them for their claims relating to that illness.

Scott Gorman, Head of Sainsbury’s Travel Insurance commented: “When you’re on holiday you want to relax as you spend time with family and friends, not worry about how you would pay medical bills if someone was to become ill or have an accident. Having a good travel insurance policy in place helps bring peace of mind, so we strongly encourage arranging cover before going abroad.”

Sainsbury’s Travel Insurance statistics(1) reveal that Spain was the country where more British holidaymakers had to seek medical help than any other, followed by Greece and the USA.  The table below shows the top ten countries where holidaymakers claimed for treatment and the average cost of medical treatment per country(1).


Top ten countries where holidaymakers have claimed

Average cost of medical treatment in this country

  1. Spain


  1. Greece


  1. USA


  1. Turkey


  1. Cyprus


  1. Egypt


  1. France


  1. Thailand


  1. Portugal


  1. Australia


Source: Sainsbury’s Bank Travel Insurance

The table below shows the top ten most common medical claims whilst abroad in 2013(1).


Top 10 most common medical claims

Average claim amount (£)

  1. Accident


  1. Ear/Nose/Throat


  1. Stomach Conditions


  1. Respiratory Conditions


  1. Skin Conditions


  1. Bites/Stings


  1. Infectious Diseases


  1. Dental


  1. Heart


  1. Eye


Source: Sainsbury’s Bank Travel Insurance


Sainsbury’s Bank Travel Insurance does not have an age limit on its single trip cover and in fact, it is one of just 14% of policies on the market with no age limit(3).


For information on Sainsbury’s Travel Insurance visit or call 0800 316 1452.


– Ends –

For further information, please contact:
Tom Wilson Citigate Dewe Rogerson: 020 7282 2842 or Lorna Gilmour, Sainsbury’s Bank: 0131 338 2863

Notes to editors:
(1) Sainsbury’s Bank Travel Insurance claims data from  1st May 2013 to 30th April 2014.
(2) Sainsbury’s Bank commissioned ICM on behalf of its travel insurance division. ICM interviewed a random sample of 2018 with adults aged 18+ in GB through online interviewing between 23rd and 26thth May 2014. Surveys were conducted across the country and the results have been weighted to the profile of all adults.  ICM is a member of the British Polling Council and abides by its rules.  Further information at
(3) Defaqto, January 2014

Sainsbury’s Bank Travel Insurance

Sainsbury’s Bank Travel Insurance is administered by FirstAssist Insurance Services, which is a trading style of Cigna Insurance Services (Europe) Limited. Authorised and regulated by the Financial Conduct Authority. It is underwritten by Great Lakes Reinsurance (UK) PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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